Arrigo Dodge Of Fort Pierce

Drove my car in to have recalls fixed. Went to pick it up and could not drive it out. Smoke coming out excessively, chemical smell, idle going crazy! They kept it another week and then told me they had no responsibility for the damages. I had to have it towed to another mechanic who told me I need a new engine and there were several things broken while they fixed the recalls. I drove my car in and under their care, I was unable to drive it out. I'm a single mom and teacher and can't afford a new engine or new car. How is this okay?

Bought a brand new truck $90,000 broke down at 2300 miles transmission went broke down at 6000 miles radiator went Im waiting for one more for the lemon law talking to attorneys and I hope I can shove it up their *** absolutely the worst place to buy a Dodge, which is my seventh one. Salesman will take care of commercial should retire, absolutely pissed off I wouldnt buy a cup of coffee from them

The worse experience I've ever had trying to purchase a vehicle. Unethical, bad business, very shady. If I could leave 0 stars that's exactly what they would get. I spoke to the internet manager on Friday and made an appointment to look at a vehicle on Saturday at 6pm. I was contacted by Joel Saturday morning and he informed me he would be my sales guy to speak with when I come in. I decided to come in earlier around 2pm and informed Joel I was coming. He texted me as I was pulling into the dealer and told me he was going to put gas in the truck for the test drive. I waited, he showed up, test drove the truck, and then went in to talk numbers and get a deal done. Meanwhile someone else came into the dealer after I was already in the process of getting the car and another sales guy dealing with the new inquiry made the new people turn in a buyers order before mine just to steal the deal from me and the sales person (Joel)that I was dealing with. They then went and test drove the vehicle after me and because this shady way of doing business of turning in a buyers order before me when I had no idea what was going on I ended up loosing this truck that I was ready to purchase. Used car manager came to me and tried to apologize but ultimately did nothing to rectify the situation that I was there first trying to make a deal on the vehicle and left it at that. I would stay clear of this dealer as it left me mad screaming at them on how bad this whole thing was and to really put that kind of pressure, anger, disappointment into a customer was absolutely ridiculous. By far the worse experience in trying to purchase a vehicle and it's not my first time and now the 14th vehicle in my life. I can't believe they were ok to let something like this happen and not just to me, but to let a sales person completely screw over another sales guy in the same building is crazy, I fell bad for Joel as he was great, end of the day they probably split the commission but obviously no one there has any regards to good customer experience and service, they are only after your money and could care less about anything else.

My husband and I fell in love with a used truck on sale at the Arrigo Ft Pierce location on a late Sunday afternoon, we purchased the truck from what seems to be a nice salesman. We rush on the purchase, BIG MISTAKE. The wheels, although good-looking big ones, don't fit the truck and rubs off when you turn. We had to take it to another shop so they can align them better because the dealership would not help. Now the A/C gave up, again no help. WE GOT A LEMON. The truck just sits in the driveway, we don't drive much. If you try to talk to anybody in the service department, they shrug their shoulders and walk away, again, no help, That's anybody cares? Nope, you already purchase the vehicle!

Long story short - apparently I was sold a vehicle that needs a special tool to get tire off. And two tires coming apart from inside (like that at time of purchase). I was told 675.00 for new tires.

I dropped off my jeep for service.. Couple of hours later I received a call from the service advisor. One of the employees Hit my car with another customers truck!!! Its been 4 weeks and i am still fighting with The dealership to do the right thing.. The repair is so substandard a 12 year old could have fixed it better!!!! I cant even get the General Management to call me back!! Chrysler should pull there franchise license!!

After having work done on my brand new jeep, Arrigo had not properly completed the work and there was a white glue/adhesive all over the inside of my jeep. No one ever answers the phone in their service department. And I mean NEVER answers the phone. So I complained to a sales manager who promised me he would look into it and someone would get back to me. No one has gotten back to me. Do not go near Arrigo in Ft. Pierce. Terrible dealership.

I purchased a brand new 2017 jeep, this is the 4th time my jeep is in the shop for the same recurring problem and no one can fix it, they have had my car for over a month now and everyone you talk to at the dealership or at chrysler all have different stories when you can actually get them on the phone, i am a very dissatisfied with this over all experience!!!

I have never left a dealership after cursing out the finance manager before until I started working a deal with with arrigo dodge in Fort pierce told the sales guy I wanted to be in a certain payment, was told it wouldn't be a problem because it was late they told us he will call us in the morning to sign the deal. Get a call from the sales guy that the finance manager wanted to talk to us , I old him to ask what he wanted I wasn't putting any money down and live half hour away he said just to come all was good to sign after driving half and hour and made wait another 45 minutes at the dealership get walked into the finance managers office just to be told I got a good finance rate at 9% I have gray credit and my payments would be double what we discussed. Needless to say I walked out in a not to flattering fashion and cursing this little man . I have purchased alot of vehicles in my lifetime most of them with a good outcome some others as expected from a dealership with a little more negotiations than wanted but I have never walked out from one with such anger and a feeling of being totally lied to as I did today from arrigo dodge jeep in Fort pierce fl. I will make sure I let every person I know and thanks to social media other unsuspecting shoppers know of their practices.